7 tips for steering through the unexpected

Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or...

Being a Brand Ambassador

How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation....

Set them free

In the mid to late 90’s we started to eagerly study companies that were outstanding at creating employee engagement, which lead to customer loyalty, which lead to financial payback – which could be invested back into employees. High on that list were for...