Set them free Part 2

Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other...

Missing the commute?

About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home.   After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased...

7 tips for steering through the unexpected

Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or...

Being a Brand Ambassador

How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation....

Set them free

In the mid to late 90’s we started to eagerly study companies that were outstanding at creating employee engagement, which lead to customer loyalty, which lead to financial payback – which could be invested back into employees. High on that list were for...

When teams are like musketeers

There is no room for “going it alone” in teams – unless everyone works together, the team will lose out in every way, individually and collectively. Successful teams have real team spirit. The ethos of team spirit was wonderfully depicted by Alexandre Dumas’...

Embrace the differences

How to work effectively with people who are different to you Beach Huts on Brighton Beach, Melbourne, Victoria, Australia When people are different from each other, it can at first seem really hard to get off to great teamwork and collaboration. But don’t let being...
Stop being so busy!

Stop being so busy!

There is a ‘work/society epidemic’ that the world is suffering from, and it is called the ‘busy bug’. Do you have it? Check this out. In the course of a normal day we will ask people “How are you?” How many times do you hear the answer “I am so...
4 Top Tips to raise your say:do ratio

4 Top Tips to raise your say:do ratio

Talk is cheap, behaviours are priceless. Raise your impact in 2021 by ramping up your ‘say:do’ ratio. With more people spending time working in the virtual world either ‘working from home or living at work’, our say:do ratio is extremely important. It is time to raise...

Work smarter, not harder in 2021

It’s a new year, a new month – what better time to have a proper restart? This is the time to do it, don’t let the autopilot run your life, career and choices, make sure you are in charge of your journey through the year and beyond. As you kick off 2021, stop...

Start 2021 with IMPACT – the January issue is here

Welcome to a new year and the January issue of impact! Yes, it’s a new year and one that we have probably all looked forward to. The focus this month is on starting the year with impact by working smarter, walking the talk and beating the ‘busy bug’....
Why we love New Year’s Day

Why we love New Year’s Day

It’s not just because of the opportunity for a lie-in, or the not-so-fashionable all-day pyjama fashion, video gaming, watching good films, pigging out on chocolate, or taking a long walk – although all that is of course good too! No, the main reason we love New...

5 ways to show you’re proud of them

The end of a year is often about reflection, learning and gratitude. There are typically celebrations, office Christmas parties and maybe holiday gifts that get exchanged. This year is of course different – celebrations as usual are largely not possible. But...

Exclusive chance to win Executive Impact Coaching™

Buy a minimum of 7 copies of our multi-award-winning books, as individual gifts OR for your team, and you will enter our prize draw for a chance to win an individual Executive Impact Coaching™ session (with one of us) for yourself or someone you want to gift it to. We...

2020: A year to forget or a year to remember?

t’s been said many times and we’ll say it again – it’s been a tough year. Most of us have never experienced anything like it in our lifetime. And we hope that we won’t need to again. But from even the most difficult times come insights,...

The December issue of IMPACT

Welcome to the 6th issue of IMPACT! We are coming to the end of 2020, hence we reflect this month on what to make of this unprecedented year, how to turn your detection ability on as a leader, why being proud is so important, and how powerful that first day of a new...

What culture are you creating?

Everyone talks about organisational culture, many want to change it but find it’s about as easy as finding a needle in haystack. This is because culture can’t be captured in processes, policies and procedures. Culture can be aided by a sensible infrastructure, but is...

Back to work, but it’s not back to normal

Leading in the new hybrid workplace We are in the middle of global pandemic where leaders are challenged and tested in a way never seen in our lifetime. How leaders respond, how they inspire hope and engage in collaborative dialogue or not, will become their legacy....

Learning and Progress go hand in hand

Learning never stops. As the world keeps evolving, we need to evolve too – we need to gain new knowledge, skills and experience continuously. The pace of change is simply such, that we cannot possibly know it all. We need to be a ‘learn it all’ rather than a ‘know it...

Two more book awards for The Leader’s Guide to Impact

We are very proud, grateful and honoured to have received another TWO book awards for our latest book! This brings the number of book awards for our 3 books to an amazing 9 in total. The Leader’s Guide to Impact (Financial Times Publishing 2019) has just been awarded...

The Culture Shaper

The story below is a chapter from one of our future books, currently going under the working name of “The Culture Shaper”. Alain always demanded attention, and today would be no different. His suit carried a designer label, his shoes were shining and his trademark...

Make a habit of using we-talk

Want a team where people work together, “all for one and one for all”? Then here’s a practical recommendation. Make a habit of using we-talk. When you talk about the team, with the team or outside it, use words that demonstrate your commitment to the team, and...
This is the no 1 leadership challenge right now

This is the no 1 leadership challenge right now

The COVID-19 outbreak quickly changed the reality for people all around the world. The speed by which the virus spread, led to governments around the world deploying different strategies to stop or at least slow down the virus spreading. For leaders all around the...
Pour yourself a virtual cup with your team!

Pour yourself a virtual cup with your team!

Just because you’re not all in the same place, doesn’t mean you can’t get together like you normally would. It just needs to be virtually. And if you don’t normally get together in this informal way, this is a great time to start it! It’s more important than normal to...
Spreading the bad mood?

Spreading the bad mood?

Samuel was in a bad mood, his wife this morning had really annoyed him by being so negative about her new job, she seemed miserable and downbeat, she was complaining that everything was wrong. Samuel had tried to help her see that is wasn’t but it hadn’t done any...
5 Leadership acts of kindness

5 Leadership acts of kindness

Being kind comes naturally. It’s in our human nature to want good things for others, to want others to be happy, to succeed and prosper. As a leader right now in this global pandemic and unrest, it’s a necessity to let that natural kindness come to the forefront of...
You don’t need to have an office to have an impact

You don’t need to have an office to have an impact

A version of this article was first published in the Indian Management magazine. Stephen walked through the turnstiles for the first time since being appointed the new Chief Operating Officer. He was filled with energy and pride, having finally secured the senior...

Buy the award winning books here

Mandy and Elisabet have written 3 award-winning books on leadership: The Team Formula, Leading Teams 10 Challenge 10 Solutions, The Leader’s Guide to Impact Buy them here on Amazon For other international buying options The Leader’s Guide to Impact Things move fast....

7 Impact hacks for job interviews

Do you have a job interview coming up? Whether online or face to face. Or maybe you want to make sure you are ready for your next important interview? And want to make a really good impression, have great impact? Then check out these 7 impact hacks to help you do just...

Trust impacts the bottom line

Sarah was frustrated. She had noticed that her team members often seemed dismissive about the importance of her work. Why are they not interested in my work? Does what I do not matter? Sarah felt angry, defensive and helpless, which made things even worse....

It’s all about your stakeholders

Ultimately, stakeholder management is what running an organisation is all about. Effective stakeholder management helps you do a better job, both in the short and long term. So what are stakeholders? Well, anyone who has a stake in what you do, is a stakeholder....

Book Award for The Leader’s Guide to Impact

We are very excited and proud to share that our third book “The Leader’s Guide to Impact” has been honoured as a Book Excellence Awards Finalist in the Leadership category. These Awards honour books that have high quality design, writing and market appeal. Our purpose...

Let’s embrace the certainty of never-ending Change

Change is the law of life. And those who look only to the past or present are certain to miss the future. John F. Kennedy Do you ever wish things could remain the same for a while? Do you feel like there’s too much change? Do you wish it could just slow down, even if...

7 Tips for steering your Team through the unexpected

Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or...

Work/life balance or not?

Christine wanted to encourage her team’s work/life balance, so she kept telling her team members to not work too late, but instead go home at the end of the working day and spend time with friends, family and on hobbies. The team members were really pleased, they had...

Want to be part of a smarter team?

From WeAreTheCity’s Future Leader’s Blog  Collective intelligence and collective decision making equals the ability to influence more. When a a team or leadership team works well together, with a shared purpose that everyone believes in and owns, something...

7 steps to team success in 2020

From WeAreTheCity’s Future Leader’s Blog  What can you do, as a team, to make 2020 our best year yet? Getting a team to work well together doesn’t happen by chance. It requires intention, commitment and a focus on both structure/task and behavioural...

January focus: Work smarter, not harder

From WeAreTheCity’s Future Leaders Blog A new decade, a new year, a new month – what better time to have a proper restart? This is the time to do it, don’t let the autopilot run your life and career, make sure you are in charge of your journey through the year. As you...
Leadership you can trust

Leadership you can trust

From WeAreTheCity Future Leaders Blog There’s a lot of talk about trust – all around the world; in politics in particular, but also in business and society as a whole. We would argue that trust is quite a straightforward thing – without it we have nothing. We may be...

8 tips for greater impact in meetings

From WeAreTheCity’s Future Leader’s Blog Like a lot of people, you probably spend a lot of time in meetings (face to face or virtual), right? Meetings can be great, but they can also be a frustrating experience; time-consuming and not productive enough....

3 Factors of Collective Intelligence

From WeAreTheCity’s Future Leader’s Blog Smarter together. It has a great ring to it, doesn’t it? To be smarter together, to achieve more together. Because everyone is best at something, and no one is best at everything. Collective Intelligence is bringing...

Ready to choose?

 From WeAreTheCity’s Future Leader’s BlogThe moment you are old enough to take the wheel, responsibility lies with you.J. K. RowlingI want….What do you really want?A new job? A better relationship? A dog? A new car? To be happy? To be successful? To sleep better at...

A European record in female collaboration!

From WeAreTheCity’s Future Leader’s BlogLast weekend, one of the world’s largest hackathons for women took place in Stockholm, Sweden.The organisers were aiming to beat the world record but didn’t quite get there (it was very close!) It was however Europe’s largest...

Impact in three parts

From WeAreTheCity’s Future Leader’s Blog Are you a leader or want to be one? Then check this out!This week, we want to share a short video that we made about “The Leader’s Guide to Impact”.The book is the next in the popular series from the Financial Times called “The...
Beware the ‘suitcase words’!

Beware the ‘suitcase words’!

From WeAreTheCity’s Future Leader’s Blog Words matter. A lot.It’s so important to communicate in such a way that we can reach and connect with other people, right? We all want to be understood the way we intended.“No matter what anybody tells you, words and ideas can...

The story of the three books

From WeAreTheCity’s Future Leader’s Blog We started out wanting to write a book together about leadership. And a few years later, we now have three. In this short clip we share the story of how the three books came about; how we got to publish our third...

Disruptive TV talk about The Leaders Guide to Impact

From WeAreTheCity’s Future Leader’s Blog We were recently inspired by a appearing on Disruptive TV we enjoyed filming a short session about “The Leaders Guide to Impact” published by the Financial Times.We had such fun drawing on the glass board screen and...

What’s on your summer reading list?

From WeAreTheCity’s Future Leader’s BlogDon’t you just love a great summer read!A book is a gift you can open again and againGarrison KeillorOne of those books you can just disappear into while forgetting everything else for a moment? One of those books...

Leadership Lessons From Game Of Thrones

We’ve written an article for Flybe/July 2019:Leadership Lessons From Game Of Thrones LEADERSHIP LESSONS FROM GAME OF THRONESTHE HIT SERIES MAY HAVE COME TO AN END, BUT THERE’S STILL PLENTY WE CAN LEARN FROM THE CAST OF UNFORGETTABLE CHARACTERS, AS BUSINESS LEADERS...

What’s On Your Leadership Radar?

This is an article we’ve written for CEO Today Magazine here: What’s On Your Leadership Radar?Just like a ship has a radar to detect what’s going on around it, as a leader you need to have your radar out to notice what’s happening in your inner world, within yourself,...

Generosity at work

From WeAreTheCity’s Future Leader’s Blog Gone are the days when people could hold on to information, thinking that ”knowledge is power”.The speed of change means that unhelpful, competitive thinking is no longer desirable nor sensible. The era of openness...

Leadership is contagious

From WeAreTheCity’s Future Leaders Blog Do you remember the ‘Bad’ and the ‘Good’ Culture Shapers from last week’s Future Leaders’ post?If not, check it out before you continue reading. Thanks!The reason leaders are such major culture shapers is that leadership...

Leadership = Impact = Culture

From WeAreTheCity’s Future Leaders Blog Leadership is the act and art of influencing and impacting others.This means everyone is a leader.As the picture below shows, the impact you have starts from within. Powerful impact starts with self-leadership; how you think...

The Leader’s Guide to Impact

From WeAreTheCity’s Future Leader’s Blog  What impact are you having on people around you?And what results does that impact create?Are they the results you want?Our new book “The Leader’s Guide to Impact” explores that topic of leadership impact and how...

Three steps to relationship mastery

From WeAreTheCity’s Future Leaders blog  No one can succeed alone. In fact, a major factor for the survival of our species over time has been, and continues to be, our ability to connect with and collaborate with others. So, building strong, collaborative,...

Chris Cooper’s radio show on Radio America

It was so interesting and so much fun to be on Chris Cooper’s radio show on Radio America last week, together with my colleague Steve Sharpe. Thanks for inviting us, Chris! Want to know more? Welcome to listen to the show here  ...