by Elisabet Hearn | Jul 19, 2021 | Blogs
Everyone needs time off at regular intervals, to relax, recharge and forget about work for a while. Over the last 18 months or so of a global pandemic which has for many meant working from home, the lines between work and home have become blurred. And it has for many...
by Elisabet Hearn | Jul 13, 2021 | Blogs
This last year has flown by – we are celebrating IMPACT’s 1 year anniversary! We hope you have enjoyed the first 12 issues covering various angles on leadership impact. As we move into our second year, the magazine will now be issued every other month, with some...
by Elisabet Hearn | Jun 29, 2021 | Blogs
Change is a constant, we all know that. And supporting others through change is part of your role as a leader so you definitely want to maximise your impact in this area. Here are 4 quick proven impact hacks to consider when wanting to dial up your impact during times...
by Elisabet Hearn | Jun 24, 2021 | Blogs
Do you like receiving feedback? Or do you like giving it? If the answer is no to either of those questions, you are not alone. Many people dislike or even fear feedback. And this is probably because people often encounter constructive, corrective feedback more...
by Elisabet Hearn | Jun 22, 2021 | Blogs
Wayne Gretzky, as many of you know, is a legendary former Canadian ice-hockey player – some would even say he’s the best player ever. In fact, he is the highest point-scorer and has more assists that any other player in the history of the NHL (North America National...
by Elisabet Hearn | Jun 11, 2021 | Blogs
We all spend a lot of time at work, even if it’s virtual. Many spend more time with their colleagues than they do with friends and family. Sounds familiar? And when you spend that much time at work, it needs to be enjoyable and fun. That doesn’t mean that it has to be...
by Elisabet Hearn | Jun 10, 2021 | Blogs
Welcome to the June issue of IMPACT. This month we focus on the importance of seeing patterns, how feedforward is the way to go, and why we should laugh more at work. We also share another of our monthly IMPACT HACKS (quick, practical tips for great impact), this time...
by Elisabet Hearn | May 28, 2021 | Blogs
Your peers are a crucial stakeholder group to manage with care. You need each other and the more you can have a great impact with them, the better you will do. Here are 3 quick impact hacks to consider, to connect and collaborate better with your peers, and jointly...
by Elisabet Hearn | May 24, 2021 | Blogs
More than ever, the world needs leaders who are strategically focused on the long-term picture; long-term sustainable organisational success – not just their own short-term success. Have you observed how when a new (senior) leader joins a team/division/organisation...
by Elisabet Hearn | May 21, 2021 | Blogs
Are you strategic? Are you strategic enough? Many leaders we meet, unless quite senior, are focused on the tactical, day-to-day realities of work. That’s OK, but there needs to be a balance, for everyone, regardless of our role – everyone needs to weave in strategy in...
by Elisabet Hearn | May 14, 2021 | Blogs
Having team members who aren’t generous towards each other, who don’t freely and generously share what they know, is a challenge that most teams face. And yet, a team can’t afford not to share their thoughts, ideas and experience. Sometimes people don’t make the link...
by Elisabet Hearn | May 11, 2021 | Blogs
We are delighted to share the 11th issue of IMPACT with you! This month we turn our attention to generous leadership practices, strategic thinking skills and how leaders need to play the long game. We also share another of our monthly IMPACT HACKS (quick, practical...
by Elisabet Hearn | Apr 26, 2021 | Blogs
Your impact is how you show up, which is why HOW you are present when with others is worth your focus. Being 100% present honours the time of those you are with – as well as your own. Here are 5 quick impact hacks to consider, to be truly present in each encounter,...
by Elisabet Hearn | Apr 16, 2021 | Blogs
Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other...
by Elisabet Hearn | Apr 14, 2021 | Blogs
About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home. After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased...
by Elisabet Hearn | Apr 10, 2021 | Blogs
Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question – are you missing the commute? We also share another of our monthly IMPACT HACKS (quick,...
by Elisabet Hearn | Mar 30, 2021 | Blogs
All impact starts from within. Your ability to impact others will be a reflection of what’s going on for you. And remote working may have added new challenges and opportunities for your self leadership. Are you stressed, angry and frustrated? Then your impact...
by Elisabet Hearn | Mar 22, 2021 | Blogs
Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or...
by Elisabet Hearn | Mar 15, 2021 | Blogs
How everyone is a powerful carrier of their personal, team and company brand. What you say online has a major impact on your business – here’s how to make the right noises. Just like individuals, teams and even countries, an organisation has a reputation....
by Elisabet Hearn | Mar 12, 2021 | Blogs
In the mid to late 90’s we started to eagerly study companies that were outstanding at creating employee engagement, which lead to customer loyalty, which lead to financial payback – which could be invested back into employees. High on that list were for...
by Elisabet Hearn | Mar 8, 2021 | Blogs
Welcome to the March issue of IMPACT! This month we’ve been thinking a lot about the power of autonomy and empowerment, how to tackle those unexpected moments with your team and how we are all brand ambassadors. We also share another of our monthly IMPACT HACKS...
by Elisabet Hearn | Feb 22, 2021 | Blogs
There is no room for “going it alone” in teams – unless everyone works together, the team will lose out in every way, individually and collectively. Successful teams have real team spirit. The ethos of team spirit was wonderfully depicted by Alexandre Dumas’...
by Elisabet Hearn | Feb 17, 2021 | Blogs
How to work effectively with people who are different to you Beach Huts on Brighton Beach, Melbourne, Victoria, Australia When people are different from each other, it can at first seem really hard to get off to great teamwork and collaboration. But don’t let being...
by Elisabet Hearn | Feb 8, 2021 | Blogs
We were honoured, and a bit awestruck too, to be part of this line-up of keynote speakers at the Institute for Supply Management’s global conference in Texas a couple of years ago. Both Carly Fiorina (former US presidential candidate and CEO of HP) and Dr Janet...
by Elisabet Hearn | Feb 5, 2021 | Blogs
Welcome to the February issue of impact! January is already in the rear mirror and the spring is around the corner for us who live in the northern hemisphere, which is always a great feeling. This month we turn our attention to how we can work successfully with people...
by Elisabet Hearn | Jan 29, 2021 | Blogs
There is a ‘work/society epidemic’ that the world is suffering from, and it is called the ‘busy bug’. Do you have it? Check this out. In the course of a normal day we will ask people “How are you?” How many times do you hear the answer “I am so...
by Elisabet Hearn | Jan 19, 2021 | Blogs
Talk is cheap, behaviours are priceless. Raise your impact in 2021 by ramping up your ‘say:do’ ratio. With more people spending time working in the virtual world either ‘working from home or living at work’, our say:do ratio is extremely important. It is time to raise...
by Elisabet Hearn | Jan 15, 2021 | Blogs
It’s a new year, a new month – what better time to have a proper restart? This is the time to do it, don’t let the autopilot run your life, career and choices, make sure you are in charge of your journey through the year and beyond. As you kick off 2021, stop...
by Elisabet Hearn | Jan 11, 2021 | Blogs
Welcome to a new year and the January issue of impact! Yes, it’s a new year and one that we have probably all looked forward to. The focus this month is on starting the year with impact by working smarter, walking the talk and beating the ‘busy bug’....
by Elisabet Hearn | Jan 4, 2021 | Blogs
It’s not just because of the opportunity for a lie-in, or the not-so-fashionable all-day pyjama fashion, video gaming, watching good films, pigging out on chocolate, or taking a long walk – although all that is of course good too! No, the main reason we love New...
by Elisabet Hearn | Dec 21, 2020 | Blogs
The end of a year is often about reflection, learning and gratitude. There are typically celebrations, office Christmas parties and maybe holiday gifts that get exchanged. This year is of course different – celebrations as usual are largely not possible. But...
by Elisabet Hearn | Dec 19, 2020 | Blogs
Buy a minimum of 7 copies of our multi-award-winning books, as individual gifts OR for your team, and you will enter our prize draw for a chance to win an individual Executive Impact Coaching™ session (with one of us) for yourself or someone you want to gift it to. We...
by Elisabet Hearn | Dec 10, 2020 | Blogs
t’s been said many times and we’ll say it again – it’s been a tough year. Most of us have never experienced anything like it in our lifetime. And we hope that we won’t need to again. But from even the most difficult times come insights,...
by Elisabet Hearn | Dec 7, 2020 | Blogs
Welcome to the 6th issue of IMPACT! We are coming to the end of 2020, hence we reflect this month on what to make of this unprecedented year, how to turn your detection ability on as a leader, why being proud is so important, and how powerful that first day of a new...
by Elisabet Hearn | Nov 6, 2020 | Blogs
The November issue of IMPACT is here. This month we reflect on the practice of kindness as a leader, the shaping of a culture, winning strategies from the world of sports, and factors that create leadership impact. And there’s a story about an angry CEO....
by Elisabet Hearn | Nov 5, 2020 | Blogs
We are very excited, proud and grateful to be a Gold Winner – we have received an incredible 4th award for our latest book! This is also our 10th book award overall. The award is given for “a truly impactful and transformative guide to...
by Elisabet Hearn | Oct 26, 2020 | Blogs
Everyone talks about organisational culture, many want to change it but find it’s about as easy as finding a needle in haystack. This is because culture can’t be captured in processes, policies and procedures. Culture can be aided by a sensible infrastructure, but is...
by Elisabet Hearn | Oct 7, 2020 | Blogs
The October issue of impact is here, bringing you more articles on leadership in a fast changing world. This month we focus on how to build bridges after divisive situations, what we can learn from the TV-series ‘The Apprentice’ and how important...
by Elisabet Hearn | Sep 10, 2020 | Blogs
Leading in the new hybrid workplace We are in the middle of global pandemic where leaders are challenged and tested in a way never seen in our lifetime. How leaders respond, how they inspire hope and engage in collaborative dialogue or not, will become their legacy....
by Elisabet Hearn | Sep 7, 2020 | Blogs
September is here and this issue of impact kicks off the autumn by bringing you another collection of our articles on leadership. The global pandemic is creating a new hybrid work environment and there is a lot we can do as leaders to make that experience for...
by Elisabet Hearn | Aug 24, 2020 | Blogs
Learning never stops. As the world keeps evolving, we need to evolve too – we need to gain new knowledge, skills and experience continuously. The pace of change is simply such, that we cannot possibly know it all. We need to be a ‘learn it all’ rather than a ‘know it...
by Elisabet Hearn | Aug 12, 2020 | Blogs
We are very proud, grateful and honoured to have received another TWO book awards for our latest book! This brings the number of book awards for our 3 books to an amazing 9 in total. The Leader’s Guide to Impact (Financial Times Publishing 2019) has just been awarded...
by Elisabet Hearn | Aug 11, 2020 | Blogs
The story below is a chapter from one of our future books, currently going under the working name of “The Culture Shaper”. Alain always demanded attention, and today would be no different. His suit carried a designer label, his shoes were shining and his trademark...
by Elisabet Hearn | Jul 27, 2020 | Blogs
Want a team where people work together, “all for one and one for all”? Then here’s a practical recommendation. Make a habit of using we-talk. When you talk about the team, with the team or outside it, use words that demonstrate your commitment to the team, and...
by Elisabet Hearn | Jul 7, 2020 | Blogs
The COVID-19 outbreak quickly changed the reality for people all around the world. The speed by which the virus spread, led to governments around the world deploying different strategies to stop or at least slow down the virus spreading. For leaders all around the...
by Elisabet Hearn | Jun 25, 2020 | Blogs
Just because you’re not all in the same place, doesn’t mean you can’t get together like you normally would. It just needs to be virtually. And if you don’t normally get together in this informal way, this is a great time to start it! It’s more important than normal to...
by Elisabet Hearn | Jun 22, 2020 | Blogs
Samuel was in a bad mood, his wife this morning had really annoyed him by being so negative about her new job, she seemed miserable and downbeat, she was complaining that everything was wrong. Samuel had tried to help her see that is wasn’t but it hadn’t done any...
by Elisabet Hearn | Jun 19, 2020 | Blogs
Being kind comes naturally. It’s in our human nature to want good things for others, to want others to be happy, to succeed and prosper. As a leader right now in this global pandemic and unrest, it’s a necessity to let that natural kindness come to the forefront of...
by Elisabet Hearn | Jun 16, 2020 | Blogs
A version of this article was first published in the Indian Management magazine. Stephen walked through the turnstiles for the first time since being appointed the new Chief Operating Officer. He was filled with energy and pride, having finally secured the senior...
by Elisabet Hearn | May 20, 2020 | Blogs
Mandy and Elisabet have written 3 award-winning books on leadership: The Team Formula, Leading Teams 10 Challenge 10 Solutions, The Leader’s Guide to Impact Buy them here on Amazon For other international buying options The Leader’s Guide to Impact Things move fast....
by Elisabet Hearn | May 18, 2020 | Blogs
Going into the future, our ability to have great impact is becoming more and more important. We all need to think about our effect on others and what effect we want to have. How we operate rather than simply what we do is becoming more and more critical to success....
by Elisabet Hearn | May 15, 2020 | Blogs
Do you have a job interview coming up? Whether online or face to face. Or maybe you want to make sure you are ready for your next important interview? And want to make a really good impression, have great impact? Then check out these 7 impact hacks to help you do just...
by Elisabet Hearn | May 12, 2020 | Blogs
Sarah was frustrated. She had noticed that her team members often seemed dismissive about the importance of her work. Why are they not interested in my work? Does what I do not matter? Sarah felt angry, defensive and helpless, which made things even worse....
by Elisabet Hearn | May 8, 2020 | Blogs
Ultimately, stakeholder management is what running an organisation is all about. Effective stakeholder management helps you do a better job, both in the short and long term. So what are stakeholders? Well, anyone who has a stake in what you do, is a stakeholder....
by Elisabet Hearn | May 4, 2020 | Blogs
We are so very proud to have received our 7th* book award, Finalist in the Book Excellence Awards’ Leadership category! This is the first award for our third book “The Leader’s Guide to Impact” published by Financial Times Publishing 2019. We live in unprecedented...
by Elisabet Hearn | Apr 30, 2020 | Blogs
Everyone is different. Everyone is their own unique person. Just because they don’t think or feel like you, that doesn’t mean that they are wrong. People typically do the best they can. Rarely do people intentionally set out to annoy others or create conflict. If...
by Elisabet Hearn | Mar 31, 2020 | Blogs
We are very excited and proud to share that our third book “The Leader’s Guide to Impact” has been honoured as a Book Excellence Awards Finalist in the Leadership category. These Awards honour books that have high quality design, writing and market appeal. Our purpose...
by Elisabet Hearn | Mar 30, 2020 | Blogs
Change is the law of life. And those who look only to the past or present are certain to miss the future. John F. Kennedy Do you ever wish things could remain the same for a while? Do you feel like there’s too much change? Do you wish it could just slow down, even if...
by Elisabet Hearn | Mar 27, 2020 | Blogs
Smooth sailing is rare – we are always surrounded by some degree of change. But at times it’s more choppy than usual; more uncertain than the norm. Leading your team well in those circumstances is more important than ever. Team members may feel worried, angry or...
by Elisabet Hearn | Mar 10, 2020 | Blogs
Christine wanted to encourage her team’s work/life balance, so she kept telling her team members to not work too late, but instead go home at the end of the working day and spend time with friends, family and on hobbies. The team members were really pleased, they had...
by Elisabet Hearn | Feb 28, 2020 | Blogs
From WeAreTheCity’s Future Leader’s Blog Collective intelligence and collective decision making equals the ability to influence more. When a a team or leadership team works well together, with a shared purpose that everyone believes in and owns, something...
by Elisabet Hearn | Feb 19, 2020 | Blogs
From WeAreTheCity’s Future Leader’s Blog What can you do, as a team, to make 2020 our best year yet? Getting a team to work well together doesn’t happen by chance. It requires intention, commitment and a focus on both structure/task and behavioural...
by Elisabet Hearn | Jan 21, 2020 | Blogs
From WeAreTheCity’s Future Leaders Blog A new decade, a new year, a new month – what better time to have a proper restart? This is the time to do it, don’t let the autopilot run your life and career, make sure you are in charge of your journey through the year. As you...
by Elisabet Hearn | Jan 8, 2020 | Blogs
From WeAreTheCity Future Leaders Blog There’s a lot of talk about trust – all around the world; in politics in particular, but also in business and society as a whole. We would argue that trust is quite a straightforward thing – without it we have nothing. We may be...
by Elisabet Hearn | Nov 20, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Like a lot of people, you probably spend a lot of time in meetings (face to face or virtual), right? Meetings can be great, but they can also be a frustrating experience; time-consuming and not productive enough....
by Elisabet Hearn | Oct 24, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog In our last blog post, we talked about the power of bringing people together to multiply intelligence, creating smarter teams and smarter organisations.What were your thoughts on that? Have you found ways where you...
by Elisabet Hearn | Oct 15, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Smarter together. It has a great ring to it, doesn’t it? To be smarter together, to achieve more together. Because everyone is best at something, and no one is best at everything. Collective Intelligence is bringing...
by Elisabet Hearn | Oct 3, 2019 | Blogs
From WeAreTheCity’s Future Leader’s BlogThe moment you are old enough to take the wheel, responsibility lies with you.J. K. RowlingI want….What do you really want?A new job? A better relationship? A dog? A new car? To be happy? To be successful? To sleep better at...
by Elisabet Hearn | Sep 30, 2019 | Blogs
From WeAreTheCity’s Future Leader’s BlogLast weekend, one of the world’s largest hackathons for women took place in Stockholm, Sweden.The organisers were aiming to beat the world record but didn’t quite get there (it was very close!) It was however Europe’s largest...
by Elisabet Hearn | Sep 25, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Are you a leader or want to be one? Then check this out!This week, we want to share a short video that we made about “The Leader’s Guide to Impact”.The book is the next in the popular series from the Financial Times called “The...
by Elisabet Hearn | Sep 19, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Words matter. A lot.It’s so important to communicate in such a way that we can reach and connect with other people, right? We all want to be understood the way we intended.“No matter what anybody tells you, words and ideas can...
by Elisabet Hearn | Aug 28, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog We started out wanting to write a book together about leadership. And a few years later, we now have three. In this short clip we share the story of how the three books came about; how we got to publish our third...
by Elisabet Hearn | Aug 21, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog We were recently inspired by a appearing on Disruptive TV we enjoyed filming a short session about “The Leaders Guide to Impact” published by the Financial Times.We had such fun drawing on the glass board screen and...
by Elisabet Hearn | Aug 14, 2019 | Blogs
From WeAreTheCity’s Future Leader’s BlogDon’t you just love a great summer read!A book is a gift you can open again and againGarrison KeillorOne of those books you can just disappear into while forgetting everything else for a moment? One of those books...
by Elisabet Hearn | Jul 22, 2019 | Blogs
We’ve written an article for Flybe/July 2019:Leadership Lessons From Game Of Thrones LEADERSHIP LESSONS FROM GAME OF THRONESTHE HIT SERIES MAY HAVE COME TO AN END, BUT THERE’S STILL PLENTY WE CAN LEARN FROM THE CAST OF UNFORGETTABLE CHARACTERS, AS BUSINESS LEADERS...
by Elisabet Hearn | Jul 18, 2019 | Blogs
This is an article we’ve written for CEO Today Magazine here: What’s On Your Leadership Radar?Just like a ship has a radar to detect what’s going on around it, as a leader you need to have your radar out to notice what’s happening in your inner world, within yourself,...
by Elisabet Hearn | Jun 24, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Gone are the days when people could hold on to information, thinking that ”knowledge is power”.The speed of change means that unhelpful, competitive thinking is no longer desirable nor sensible. The era of openness...
by Elisabet Hearn | Jun 17, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog Over the last two blog posts we have explored the subject of Leadership impact, how Leadership = Impact = Culture as leadership is very contagious.If you haven’t read them, check them out before you continue...
by Elisabet Hearn | Jun 10, 2019 | Blogs
From WeAreTheCity’s Future Leaders Blog Do you remember the ‘Bad’ and the ‘Good’ Culture Shapers from last week’s Future Leaders’ post?If not, check it out before you continue reading. Thanks!The reason leaders are such major culture shapers is that leadership...
by Elisabet Hearn | Jun 5, 2019 | Blogs
From WeAreTheCity’s Future Leaders Blog Leadership is the act and art of influencing and impacting others.This means everyone is a leader.As the picture below shows, the impact you have starts from within. Powerful impact starts with self-leadership; how you think...
by Elisabet Hearn | Jun 1, 2019 | Blogs
From WeAreTheCity’s Future Leader’s Blog What impact are you having on people around you?And what results does that impact create?Are they the results you want?Our new book “The Leader’s Guide to Impact” explores that topic of leadership impact and how...
by Elisabet Hearn | May 8, 2019 | Blogs
From WeAreTheCity’s Future Leaders blog No one can succeed alone. In fact, a major factor for the survival of our species over time has been, and continues to be, our ability to connect with and collaborate with others. So, building strong, collaborative,...
by Elisabet Hearn | Nov 19, 2018 | Blogs
It was so interesting and so much fun to be on Chris Cooper’s radio show on Radio America last week, together with my colleague Steve Sharpe. Thanks for inviting us, Chris! Want to know more? Welcome to listen to the show here ...
by Elisabet Hearn | Oct 22, 2018 | Blogs
From WeAreTheCity’s Future Leader’s Blog We have come to the fifth and last agile step in our series about the Disruptive Leader. In the fourth and penultimate step, we talked about how to empower people by giving some stability to make it easier to...
by Elisabet Hearn | Aug 23, 2018 | Blogs
Be a disruptive leader | Step four: Give enough stability so that people can act with agility From WeAreTheCity’s Future Leader’s Blog As we’ve discussed in the last few columns, being a positive disruptor is a must for successful leaders of...
by Elisabet Hearn | Jul 16, 2018 | Blogs
From WeAreTheCity’s Future Leader’s Blog Our series about “The Disruptive Leader”, the leader the future needs, continues. Last week we talked about how important it is to leave your ego at the door, ie not let your ego stand in your way for new...
by Elisabet Hearn | Oct 8, 2017 | Blogs
by Elisabet Hearn | Jun 15, 2021 | Blogs, Business Sustainability, Change Leadership, Communication, Corporate Culture, Future Leadership, Leadership, Winning Teams
Thank you all so much for all the wonderful messages of congratulations on our 20th anniversary! We are so lucky to know you. Here are some of the messages we’ve had, together with snapshots from some of the many locations we’ve had the joy of working in...
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