Conflict and collaboration. A match made in heaven?

Conflict is usually seen as something negative, often as a result of people having experienced conflict and found it to be painful and demotivating and having an unhealthy impact on the work culture and climate. But conflict doesn’t have to be negative at all. It all...

Be a storyteller

The very first book we wrote was a business novel called ‘The Team Formula – A Leadership Tale of a Team Who Found Their Way’. We chose this format because we feel so strongly about the power of storytelling. And the impact was staggering – we have lost count of how...

Four ways to improve social health

Health is important for us all, at work and in life as a whole. We often think and talk about it as physical health and mental health. But what about social health? This could be described as team health, collaborative health, connectedness health, belonging health,...

‘Always on’ cultures are outdated and inefficient

You may not see yourself as occasionally biased, but the truth is we all have unconscious biases; it’s part of having a brain. The brain’s job is to help us be more efficient by noticing patterns and helping us make decisions. But that also means that we sometimes are...

Lead with freedom

In the late 90’s we eagerly studied companies that were outstanding at creating employee engagement, which led to customer loyalty and to financial payback – which could be invested back into employees. High on that list were companies like the Ritz-Carlton hotel...