by Elisabet Hearn | May 14, 2021 | Blogs
Having team members who aren’t generous towards each other, who don’t freely and generously share what they know, is a challenge that most teams face. And yet, a team can’t afford not to share their thoughts, ideas and experience. Sometimes people don’t make the link...
by Elisabet Hearn | May 11, 2021 | Blogs
We are delighted to share the 11th issue of IMPACT with you! This month we turn our attention to generous leadership practices, strategic thinking skills and how leaders need to play the long game. We also share another of our monthly IMPACT HACKS (quick, practical...
by Elisabet Hearn | Apr 26, 2021 | Blogs
Your impact is how you show up, which is why HOW you are present when with others is worth your focus. Being 100% present honours the time of those you are with – as well as your own. Here are 5 quick impact hacks to consider, to be truly present in each encounter,...
by Elisabet Hearn | Apr 16, 2021 | Blogs
Following on from part 1 of SET THEM FREE, let us dive a bit deeper into the topic of empowerment at work. As discussed earlier, empowerment is a major factor for employees delivering great customer experiences. But as also mentioned last time, there are a few other...
by Elisabet Hearn | Apr 14, 2021 | Blogs
About a year ago, as the pandemic spread around the world, a large number of people were asked or told to work from home. After the initial struggle of making remote working work, practically with tools and connections, a majority of people were quite pleased...
by Elisabet Hearn | Apr 10, 2021 | Blogs
Welcome to the April issue of IMPACT This month we continue our article about empowerment, we outline steps to a collaborative culture, and ask the question – are you missing the commute? We also share another of our monthly IMPACT HACKS (quick,...
